Office Cleaning
In today's competitive business world you know how important it is to have a clean and presentable facility - and how difficult it is to find a cleaning service that consistently delivers what it promises. You need a cleaning service that views its customers as lifetime partners and delivers dependable quality service at all times. At Top Cleaners we understand the cleaning problems that office and property managers face today. We have created a program that addresses all of your cleaning concerns. Our goal is to exceed your cleaning standards, and to free up the time you spend on cleaning issues for more important business matters.
We have a team of trained cleaning personnel having an enthusiastic, do-it-right attitude, every day at every location. From general office cleaning once a week to taking care of whole buildings including daily office cleaning, carpet cleaning, hard floors cleaning and polishing, washroom hygiene and deep office cleaning, we offer complete office cleaning solutions for businesses of any size.
Working solutions
Our contract management teams ensure that we work in partnership with every client to provide a service based upon detailed knowledge of customer requirements. With the assurance of a dedicated Contract Manager and a nominated Site Supervisor, it means that you can be sure of attentive service at all times.
The Contract Managers will discuss your day to day requirements, but equally important, will work with you in identifying reactive jobs that tend to be so time consuming to arrange. They will manage them for you; leave you with the piece of mind in knowing its all taken care of. This is all part of the Top Cleaners professional approach, which has made life so much easier for many of our clients.
Top Cleaners is a company able to offer the personal touch and commitment generally associated with smaller organisations, but with the additional ability to deliver the range of services that only a national company can provide.
Our mission
We are committed to growth using an educated workforce and best practice to provide safe working solutions to cleaning problems. Whilst also providing support services to meet the increasing needs of our clients.
Our values
- Define objectives, focus on standards, anticipate requirements and be conscious of cost.
- Act quickly, agree actions, communicate and cascade feedback.
- Think ahead, adapt to change, evolve to meet challenges, learn from experience.
- Appreciate costs and visualise opportunities.
- Cultivate the team, encourage individual development, focus on objectives, reward success, build relationships and appreciate knowledge.
- Understand expectations, appreciate values, align service standards and deliver the highest standards possible.
- Aim to deliver beyond expectation and commit to success.
Our objectives
- Provide clients with a high standard of service carried out with a professional approach.
- Be competitively priced.
- Minimum disruption to our clients business.
- Maintain a high degree of client liaison.
Our primary business is built around a desire to provide a highly motivated cleaning service to clients using modern day cleaning techniques to achieve the highest standards with a focus on Health & Safety, site based and area supervision with measurable service delivery. Our main aim is Total Client Satisfaction.
Quality management
An important part of how we manage the service delivery is through regular client liaison, quality audits and regular site inspections by the Site Supervisor, Mobile Supervisor, Contract Manager, Operations Manager and Directors.
Examples of these are:
- Weekly by On-Site Supervision.
- Monthly by Contracts Manager for Benchmarking Audit with client (2 monthly with Director of Quality).
We use a scored quality system developed to evaluate all areas of service delivery within the contracted cleaning services.
The standards are graded on a scale of (1 – 4) with (1) being Poor and (4) being Excellent.
The quality evaluation process is conducted in conjunction with the client in order to ensure a fair and accurate view of the standards, including periodic and reactive works and not just the general contracted services.
This quality audit process is a valuable tool in ensuring we are maintaining the expected service standards and to continue to drive our goal of exceeding them, but also enables us to react quickly to any issues, before they become a problem.
Human resources recruitment
Many of our staff have been working with Top Cleaners for several years and as a consequence, we have a very low staff turnover rate. We are also very careful when recruiting new employees and all new staff are properly interviewed and satisfactory references obtained.
Staff are sourced from local advertisement and often through recommendation from other staff.
Training
All of our staff, whether Supervisors or Cleaning Operatives, are trained in every aspect of their work in accordance with the BICSc manual/guidelines. Within their training, we ensure that they all are familiar with best practice methods and work within our strict health & safety guidelines, including 'Colour Coding for Hygiene'.
Training is carried out to BICSc approved standards. We take pride in our training programmes, which focus on:
- Health & Safety
- Modern Cleaning techniques
- Respect and care for your buildings
- Diligence in security matters and securing your facility
All management staff also undertakes regular refresher courses to ensure that they are familiar with the latest guidelines and working practices.
Uniform
To support a professional image and as an aid to security, all Top Cleaners operatives wear an uniform, comprising of a tabard, jacket or sweatshirt bearing the Top Cleaners logo with the company name clearly visible.
Our Carpet Cleaning, House Cleaning and Office Cleaning services are offered in the following London areas:
Carpet Cleaning Central London | Upholstery cleaners Central London | House cleaners Central London | Domestic Cleaning Central London
Postcodes covered:
EC1, EC2,
EC3,
EC4, WC1, WC2.
• Barbican • Belgravia • Bloomsbury • Central London • Clerkenwell • Covent Garden • Grays Inn • Holborn • Monument • Moorgate • Shoreditch • Soho •
St Marys Cray • St Pauls Cray • St. Pauls • Tower Hill • West End
Carpet Cleaning East London | House cleaners East London | Office cleaning East London | Domestic cleaning Company East London
Postcodes covered:
E2,
E3,
E4,
E8,
E5,
E6,
E7,
E9,
E14,
E10,
E11,
E15,
E12,
E16,
E13, E18,
E17,
E1Ashford • Aldgate •
Barking •
Barkingside • Becontree • Bethnal Green •
Bexley DA5 •
Bexley DA15 •
Bexleyheath • Bow •
Bromley • Bromley-by-Bow •
Buckhurst Hill • Canning Town • Chigwell • Chingford • Clapton • Dagenham • Dalston • East End • East Ham • East London • Forest Gate • Grange Hill • Hackney •
Hainault • Highams Park • Homerton • Isle of Dogs • Leyton • Leytonstone • Manor Park • Millwall • North Woolwich • Plaistow • Poplar •
Redbridge • Romford • South
Woodford • Stamford Hill • Stepney • Stratford • Upper Wandsworth • Upton Park • Walthamstow • West Ham • Whitechapel • Woodford • Woodford Green
Carpet Cleaning Near London | House cleaners Near London | Office Cleaning Near London | Domestic cleaning services Near London
Postcodes covered:
• Amersham • Barnet • Chesham • Colnbrook •
South Croydon •
CroydonCR0 •
CroydonCR9 •
DartfordDA1 •
DartfordDA2 • Enfield • Gerrards Cross • Harpenden • Hemel Hampstead • Hillington • Luton • Maidenhead •
Swanley • Milton Keynes •
Stanmore •
Sunbury • Near London • Potters Bar • Slough • Southall • St. Albans •
Staines Carpet Cleaning North London | House cleaners North London | Office Cleaning North London | Domestic cleaning services North London
Postcodes covered:
N8,
N2,
N3,
N4,
N11,
N5,
N6,
N1,
N9,
N7,
N10,
N12,
N13,
N15,
N14,
N16,
N17,
N20,
N18,
N19,
N21,
N22,
• Alexandra Palace • Archway • Barnet • Barnsbury • Canonbury • Cockfosters • Crouch End • East Barnet • East Finchley • Enfield • Enfield Park •
Epping Forest •
Erith •
Feltham •
Purley • Finchley Central • Finsbury • Finsbury Park • Fortis Green • Friern Barnet •
Ham •
Hampton • Hampstead Garden Suburb • Hendon • Highbury • Highgate • Holloway • Hornsey • Islington • Kentish Town • Lower Edmonton • Manor House •
Shepperton • Muswell Hill • New Barnet • New Southgate • North Finchley • North London • Palmers Green •
Pinner • Pinner Green • Ponders End • Potters Bar •
Seven Kings • Seven Sisters • Southgate • Stoke Newington • Tottenham • Totteridge • Tufnell Park • Upper Edmonton • Whetstone • Winchmore Hill • Woodford Green • Woodside Park
Carpet Cleaning Northwest London | Upholstery cleaners Northwest London | House cleaners Northwest London | Domestic cleaning services Northwest London
Postcodes covered:
NW1,
NW9,
NW2,
NW11,
NW3,
NW4,
NW5,
NW7, NW12,
NW8,
NW6,
NW10,
•
Brent • Brent Cross • Camden Town • Colindale • Cricklewood • Golders Green • Greenhill • Hampstead • Hampstead Heath • Harlesden •
Harrow •
Harrow on the hill • Havering • Kilburn • Kingsbury • Maida Vale • Mill Hill • Neasden • Northolt • Northwest London • Regents Park • St Johns Wood • Sudbury • Swiss Cottage • Temple Fortune •
Wembley • West Hampstead •
Hartley •
Hatton •
Heathrow • Willesden
Carpet Cleaning Southeast London | Upholstery cleaners Southeast London | House cleaners Southeast London | Domestic Cleaning Company Southeast London
Postcodes covered: SE20,
SE3,
SE4,
SE5,
SE6,
SE7, SE19,
SE8, SE21, SE22, SE9, SE23, SE10, SE24, SE11, SE12, SE13, SE14, SE15, SE16, SE25, SE26,
SE2, SE28, SE17,
SE1, SE27, SE18,
• Abbey Wood • Addington • Anerley •
Beckenham •
Belvedere • Bellingham • Blackheath • Borough • Brockley • Camberwell • Catford • Charlton •
Chislehurst • Crofton Park •
Clayhall • Cross • Croydon • Crystal Palace • Deptford •
Dulwich • East Croydon •
East Dulwich • Elephant & Castle •
Edgware •
Egham •
Eltham Mottingham • Eltham • Eltham Park • Foots Cray •
Forest Hill •
Greenwich • Grove Park •
Gants •
Gravesend •
Gravesend Singlewell •
Greenhithe DA9 •
Herne Hill •
Heston •
Horton_Kirby •
Ilford • Hither Green • Honor Oak Park •
Lambeth • Lee •
Lee Grove •
Meopham Station • Lewisham •
New Cross •
New Cross Gate •
Northwood •
North Woolwich •
Nurthumberland • Nunhead •
Orpington • Peckham •
Peckham Nunhead • Penge •
Penge Anerley • Plumstead •
Rotherhithe •
Ruislip • Shirley •
Sidcup • South Bermonsey • South Croydon • Southeast London •
Welling • Southwark •
Thornton •
Sydenham •
Upper Norwood •
Walworth •
Wickham •
Whitton •
Windsor • Waterloo •
West Norwood •
South Norwood • Westcombe Park • Woolwich
Carpet Cleaning Southwest London | Upholstery cleaners Southwest London | House cleaners Southwest London | Domestic cleaning services Southwest London
Postcodes covered:
SW12,
SW13,
SW11,
SW2,
SW3,
SW4,
SW5,
SW6,
SW1,
SW8,
SW14,
SW15,
SW7,
SW20,
SW9,
SW16,
SW17,
SW18,
SW10, SW19,
• Balham • Barnes • Battersea • Beddington • Beddington Corner •
Brentford •
Brixton • Brompton • Carshalton • Castelnau • Chelsea • Chertsey • Chessington • Clapham • Clapham Junction • Claygate • Earls Court •
Coulsdon • Earlsfield • East Sheen • Epsom • Epsom Downs • Esher • Ewell • Fulham • Hook •
Hounslow •
Hounslow West • Kew • Kew Gardens • Kingston • Kingston-upon-Thames • Merton •
Mitcham • Morden • Mortlake • Nine Elms • Parsons Green • Pimlico • Putney • Raynes Park •
Richmond • South Kensington • South Lambeth • South Wimbledon • Southfields • Southwest London • Stockwell • Streatham •
Wealdstone • Streatham Hill •
Thamesmead • Surrey •
Teddington • Tooting • Tulse Hill •
Twickenham • Wandswo rth • West Kensington • Westminster • Weston Green • Wimbledon • Woodmansterne • Worcester Park • Worlds End
Carpet Cleaning West London | Upholstery cleaners West London | House cleaners West London | Domestic cleaning company West London
Postcodes covered:
W3,
W2,
W4,
W5,
W6,
W7,
W8,
W10,
W9,
W11, W12,
W13,
W1,
W14,
• Acton • Addlestone • Bayswater • Brook Green • Charlton • Chiswick • Ealing • East Molesley • Eastcote • Elsham • Greenford • Hammersmith • Hanger Lane • Hanwell • Holland Park •
Isleworth •
Istead Rise •
Keston • Kensal Green •
Kensington • Ladbroke Grove • Marylebone • Mayfair • North Kensington • Notting Hill • Osterley • Paddington • Perivale • Queens Park • Shepherds Bush • Strand • Uxbridge • Warwick Avenue • West Brompton • West Ealing • West London
