London is one of the biggest cities in the world that can offer numerous possibilities and a wide range of services. Choosing the perfect cleaning company for your business building or home is a hard task. There are a lot of things to think and rethink before selecting and hiring the most fitted for your need cleaners. However, there are some basic points that you should bear in mind while searching through the yellow pages.
Decide Why Do You Need a Cleaning Company in the First Place
There are a few questions you should ask yourself in order to determine what kind of cleaning services you actually need.
- What do you need to be cleaned? Is it an office building or just one-two rooms? Is it your home? There is a big difference between a domestic and an office cleaning. The time for finishing the one and the other is different. Also, the visiting hours and the duration of the visits can vary depending on the type of the property.
- What do you expect from your cleaners? It is important to decide what kind of end result you expect after the clean. Maybe you want all ten of your office windows to be sparkling after every weekly clean, or you are ok with one monthly polish. Your carpets can be steam cleaned and vacuumed or one of the two. Make a list of all your expectations and go to the next question.
- What services are you interested in? All right you know what the end result should be, now choose the methods used to getting there. Look through different cleaning options and mark the ones you are interested in. Lather in the process you can sit and discuss them with your future cleaning agent.
- How often do you need the cleaning company to visit your property? After you choose what you want and what you expect to receive it is time for a little time management. Depending on your work and home schedule decide when you are most comfortable having the cleaners.
How to Distinguish a Good Cleaning Company in London From the Rest?
Here are some significant characteristics that a company must have in order to be classified as good and trustworthy.
Is it a real company?
This sounds strange but it is actually a very popular scam to create fake companies in order to steal valuables or money from the unsuspected customers. Search for the address and site of the company. Speak with an agent and go visit their office. Check the company’s registration number. Always sign a cleaning contract or protocol and be sure to ask for an invoice.
First and most important ask for a reference. Make a little investigation of your own and read through all the comments for services provided by each company. Ask directly the managers or cleaning agents for references of their previous clients. There will always be that one bad review from an unhappy client but the reasoning behind it could be unrelatable to the actual cleaning services. Search for the companies with a history in the cleaning business. If they are more than ten years old, they are definitely a stable and reliable partner. In a city as big as London, you can’t stay in the game if you are not professional and trustworthy.
All cleaners hired by the company must have clean criminal records and good CVs. If asked the cleaning agent should be able to provide you with information about the workers and their history. At the end of the day, you are about to let a couple of strangers on your property, and you should be able to feel safe and good about it. Developing a relationship based on mutual trust is very important when selecting a cleaning company.
Accidents happen even to the best of us, and the clever way is to get a stable cleaning insurance of your property. Ask for insurance certificates and discuss the different policies with the cleaning agent. Make sure that the company can provide you with all you need before signing the contract.
Good customer service
The good customer service is very important. You have to feel at ease when speaking with the cleaning agent and be comfortable with having the cleaners at your home or office. It is crucial to feel that your company understands your needs, and it will do everything to fulfil your expectations.
Cheap doesn’t necessarily mean bad quality, and pricey does not always stand for good quality. Make your decision based on reputation, available personnel and company trust. At the end of the day, you receive what you paid for. Make the smart choice and select a reasonably priced cleaning company with excellent references and staff happy to assist you.